New to Xero payroll and already frustrated. Customer Login for Xero Accounting Software. Converting to Xero from another product, importing or exporting from Xero or Practice Manager, files. I was given a work around, however I've just tried it and found I can enter an adjustment if it's less than $1. Xero payroll software comes with all the standard types of leave set up – plus you can set up rostered days off and time in lieu. Welcome to Xero, if you don't have an account, try Xero for free. How to get support on Xero? Fixed assets I'm again stuck waiting to process already paid payroll. In New Zealand the Xero Assistance Program (XAP) provides free and confidential wellbeing support through Xero’s own provider, Benestar. 1. Unfortunately Xero does not provide phone support to its customers, although email support is fast & efficient, sometimes you just need an expert to fix things, this is where we can help, with dedicated phone number for Xero support NZ, its has become easier to get solutions on Xero. After 4 hours I chased them again. Their support team is fantastic and very responsive. Xero support provides free and unlimited online support as part of your Xero subscription. Welcome to Xero, if you don't have an account, try Xero for free. Its you … Everything is fine until you need some support from Xero. By 5 hours they respond saying they need to do a remote session. In Australia our partnership with BeyondBlue means we can all access a range of content to help Xero Partners. Customer Login for Xero Accounting Software. Support, security & updates. Employee leave balances are automatically adjusted when a leave request is submitted and approved. Start a free trial today. This is to ensure that you have a clear record for tax and reporting purposes. Subscription rate will be as advertised by Xero. Make appointment online but Xero don't call. You must take steps in Xero to account for this support. When you eventually work out how to submit a support case they give you an estimated response time. Xero subscriptions managed by Living Business include complimentary lite Xero support – short call and email support up to 5 mins per item. Enjoy complimentary lite support with all Living Business Xero subscriptions. We get number of queries every day, we try to answer as much as we can. About Xero Central; Get help from Xero support; My cases in Xero Central; My learning in Xero Central; Invite or remove Xero support from your organisation; Update your Xero Central profile; Find support on the Xero advisor directory; Discussions on Xero Central Connected apps & services. Connected apps and payment services for Xero, Practice Manager and Xero HQ. There is nobody to call 2. Xero connects you to all things business with its online accounting software that helps you find accountants and bookkeepers, your bank, and a huge range of business apps. 3. You can also post a question on the Xero Community website – we are the most active Xero Advisor of the forum, so we may even be the ones answering your question! Reduce costs by making better use of Xero smart features. Support, security, privacy, system requirements, demo organisations, shortcuts, Xero product updates. I'm using tax codes that don't allow the ESCT to be changed to the 10.5% we need to use. In my case 2 hours. The New Zealand government is offering support for businesses affected by COVID-19: This includes a variety of businesses such as sole traders, charities, non-governmental organisations, and other employers. Hi there. We don’t offer inbound phone support so we don't have a telephone number you can call, but we do make calls to help you when needed. 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