Currently, the Garden's COVID-restricted capacity is 10% of 19,812 (Knicks) or 18,006 (Rangers) seating areas. This information will be clearly displayed on your digital ticket. You’re now on the list and will receive a confirmation email shortly. Tickets are being offered across a wide range of price points, starting at $50. It only works with you as a subscriber. We appreciate your cooperation! As part of these protocols, there are various policies that are being implemented to provide a safe and enjoyable experience for all guests. We can host approximately 2,000 of our fans at each event, in keeping with New York State’s guidelines of 10% arena capacity. COVID-19 Testing for Madison Square Garden Events. Guests can now enter with proof of a negative antigen COVID-19 test or full vaccination. Antigen tests are more commonly known as rapid tests that can give you results as quickly as 15 minutes later. We recognize that fans currently have to do more to prepare for attending events at The Garden, and hope these resources make things a little easier. James Dolan, the executive chairman of Madison Square Garden Company and owner of the New York Knicks, has tested positive for the coronavirus. In addition, The Garden now welcomes the New York State Excelsior Pass, which provides secure, digital proof of COVID-19 vaccination or negative test results.    •  Passing a quick and easy health survey, which will be available on the MSG Venue App 12 hours prior to the event; and To help us ensure a fast and efficient entry, we ask that all guests download the app in advance and complete the survey before arriving at the venue. In keeping with New York State’s guidelines, we are currently operating at 10% capacity, and our first events with fans are New York Knicks and New York Rangers games. For all options, anyone 18 years or older must also present a government-issued ID such as driver’s license or passport. In addition, The Garden welcomes the New York State Excelsior Pass, which provides secure, digital proof of COVID-19 vaccination or negative test results. Yes, the quick and easy health survey is required by New York State and all guests must complete it prior to entry. However, as a reminder, each guest must pass a quick and easy health survey on the day of the event and present proof from a healthcare provider of one of the following: a negative antigen COVID-19 test (taken within six hours of the event start time) or negative PCR COVID-19 test (taken within 72 hours of the day of the event) or full COVID-19 vaccination (at least 14 days after your final vaccine dose). For food and beverage and merchandise, we are offering cashless in-venue purchases via credit cards and mobile payment (Apple Pay and Google Pay). Please note the required timeframes associated with each option so you can plan ahead accordingly. While a new block of Rangers tickets went on sale Monday, to be followed by more Knicks tickets on Tuesday, details on how to schedule an antigen test were not available yet. Bandanas, scarves, and gaiters are not permitted. There are pop-up stands located throughout The Garden where available merchandise is on display. Suites are also available, with capacity varying by suite, based on New York State regulations. We can’t wait until we’re able to welcome more people through our doors, and when that day comes, we look forward to sharing in unforgettable moments at The World’s Most Famous Arena with more of our passionate fans – we’ve missed you! Please note that we have cashless food and beverage transactions, allowing you to use your credit card or mobile payment, including Google Pay and Apple Pay. Given the 10% capacity, we’re starting with Season Ticket Members and suite holders, followed by the general public – with prices for both the New York Knicks and New York Rangers starting at $50. With the limited resumption of sporting events at venues in New York, Madison Square Garden and the Barclays Center will be used as testing grounds for a … From there, guests can enter the venue. Those interested in purchasing suites should contact msgsuites@msg.com or call 212-465-6155. Yes, digital tickets must be presented on your smartphone via the MSG Venue App, which should be downloaded in advance. On the day of the event, all guests will complete a health screening that includes a contactless temperature check upon arrival that must register below 100.4 degrees, as well as the health survey and provide proof of a negative antigen COVID-19 test, or negative PCR COVID-19 test or full vaccination, along with an appropriate ID matching the name on their documentation. Guests have three options to demonstrate they are eligible to attend an event.    •  Usage of mandated MERV-13 air filters © 2021 www.lohud.com. For guests with additional needs, please contact Guest Relations at: 212-465-6225 or guestrelations@msg.com. COVID-19 Testing and Vaccination Requirements, https://forward.ny.gov/ny-forward-rapid-test-program, https://coronavirus.health.ny.gov/new-york-state-contact-tracing, As tickets go on sale, we’re starting with Season Ticket Members and suite holders, followed by the general public. Refunds requested between two days before the event, and up to one day after, will be given in the form of a full credit valid for one calendar year from the day of the event. Those younger than 18 may use a government-issued ID, birth certificate, social security card, school ID, or locally-issued ID. Please note that your documentation must be directly from the healthcare provider that performed the test or vaccination. •   Guests will receive an email and text message with their antigen COVID-19 results within 30 minutes of their test. Guests who are permitted entry to The Garden, and subsequently refuse to comply with or violate our policies, will be asked to leave and their tickets will not be refunded. Madison Square Garden announced guests will have three options for entry.    •  Mandatory use of face coverings, except when actively eating or drinking in assigned seat •   To ensure availability, we recommend guests book an appointment and register with Ambulnz in advance by visiting https://www.docgo.com/msg, and plan to arrive 15 minutes prior to their scheduled time. Food and beverage purchases are not available through the MSG Venue App. Tickets can be transferred via the MSG Venue App. Madison Square Garden And Barclays Center Are Testing New App To Verify Vaccination Or Negative COVID Test. MSG Team Stores are not open at this time. We want you to know that your health and safety remain our top priority, and we have worked closely with state and health officials to develop the strongest operating protocols with the goal of providing a safe and enjoyable experience. POOL PHOTOS-USA TODAY Sports Daniel William McKnight. He can be reached at pkramer@lohud.com or on Twitter at @PeterKramer. … If purchasing through the secondary market, once a ticket has been transferred to you from the seller you can access it through the MSG Venue App. With one week until Madison Square Garden welcomes back a limited number of Knicks and Rangers fans, protocols for safe entry and experience was set forth by the venue on Tuesday. WENY News The system, which was first tested at The Barclays Center last month, was announced this week by Governor Andrew Cuomo, who claimed that all information gleaned will remain “completely confidential.” The Nets gave a tour Monday to show off the added safety measures in place, and the Barclays Center is providing a free COVID test when you buy a ticket -- … Peter D. Kramer is a 32-year staffer at The Journal News. To help us ensure a fast and efficient entry, we ask that you download the Excelsior Pass Wallet app and the MSG Venue App in advance and log in to both prior to your visit to confirm you have access to your documentation and to complete the survey before arriving at the venue. MSG has inked a deal with Ambulnz to offer game-day rapid antigen tests, with results within 30 minutes for $30, but any negative antigen test will be accepted if it meets the time restriction. Madison Square Garden Fans Can Show New COVID-19 Entry Pass ... uses a confidential data transfer between venues and health care providers to prove a person's negative COVID-19 test or vaccination. We are implementing this, as well as other policies, with the goal of providing a safe and enjoyable experience for all guests. As part of this opportunity, we are hosting and recognizing essential workers at every Knicks and Rangers game. Madison Square Garden is working with RAPID TEST NYC to offer a convenient and trusted 30-minute PCR COVID-19 testing option for ticketholders to help fulfill the pregame testing guidelines for accessing MSG. Madison Square Garden is partnering with Ambulnz, a DocGo company, to offer guests a convenient, on site antigen testing option for event days with Ambulnz delivering results within 30 minutes for $30. Madison Square Garden Details Reopening Plan For In-Person Fans, COVID-19 Testing Protocols Andrew O'Brien | Tuesday, February 23rd, 2021 Photo via Madison Square Garden All rights reserved. Other: To help us ensure a fast and efficient entry process, we ask that all guests complete the survey before arriving at the venue. Guests who have been fully vaccinated – which means the day of your event is at least 14 days after your final vaccine dose – do not need to present a negative COVID-19 test result. •   Onsite testing is available at the former Pennsy Food Hall, located at 2 Pennsylvania Plaza, off of 7th Avenue between 31st and 33rd Street, and adjacent to Madison Square Garden. *Please note that there may be additional requirements and restrictions for some ticket holders in specific seat locations which will be communicated directly to those ticket buyers. Refunds requested two or more days before the event will be delivered in full in the form of original payment. Empire State Development spokeswoman Kristin Devoe said Monday: "“The Excelsior Pass remains in beta testing to fine tune the application before launching it and results of this testing will be available when the analysis is complete.”. The New York's COVID-19 Vaccine Tracker tallied that as of March 21, 2.6 million New Yorkers have complete the vaccine series — 13.2% of the state’s population — while 5.1 million (25.7%) have received at least one vaccine dose. You can display your test results or proof of vaccination on your smartphone or present a physical copy. MSG Sports announced Monday that it is offering three options for fans coming to the Garden to pass its COVID-19 screening process: a negative PCR test; proof of vaccination; or … To control crowd flow, doors will open 60 minutes prior to the event, and we’re assigning specific entrances based on your seat location. New York Launches First COVID-19 Vaccination, Test Result App For Event Attendance : ... Madison Square Garden in New York City has been part of the program's pilot phase. All fans must cover their mouths and noses in a mask, except when they’re eating or drinking, which is only allowed when in their seat. Sign up to be the first to know about our upcoming events—whether it be in the world of sports or entertainment.    •  “Always-on” cleaning and disinfecting of high touch surfaces throughout venue Socially-distanced seating is available in a variety of locations throughout the upper and lower bowl of the arena. The Garden and our partner, Ambulnz, are pleased to offer guests onsite antigen COVID-19 testing on event days – with Ambulnz delivering results within 30 minutes for $30. Ticket prices for both the Knicks and Rangers start at $50. For PCR COVID-19 testing – taken within 72 hours of event day: We have teamed up with two PCR COVID-19 testing providers – Northwell Health-GoHealth Urgent Care and Vault Health – to provide urgent care and at home PCR COVID-19 testing options: Please note that the Knicks and Rangers apps do not have the resources you need to attend events. (The state has its own rapid-test program with several locations, including some near the Garden.). Please note: prior to entering the Ambulnz testing site, guests will undergo a contactless temperature check that must register below 100.4 degrees. Bags are not permitted in the venue, with the exception of personal items such as small pocketbooks and purses, no larger than 10”x 8”x 6”. Your digital ticket will have information on which entrance to use based on your seating location, and we ask all guests to please use your designated entrance location. The site will be open on Knicks and Rangers event days beginning four hours before the game until one hour after it starts. The MSG announcement did not mention Excelsior Pass, which was developed with IBM and was announced earlier this month as a lynchpin in efforts to open entertainment venues. All testing must be completed prior to arriving at Madison Square Garden. There are still other pre-game preliminaries for Knicks and Rangers fans, including a temperature check and a health survey, which can be filled out in advance on the MSG Venue app. To help us ensure a fast and efficient entry, we ask that all guests download the MSG Venue App in advance and complete the survey before arriving at the venue. To help us ensure a fast and efficient entry, we ask that guests using the Excelsior Pass Wallet app download the app in advance and log in prior to your visit so you have access to your documentation before arriving at the venue. Please note, for those guests utilizing the Excelsior Pass, you will still need to download the MSG Venue App to display your digital ticket and complete the required health survey. madison square garden: Due to these circumstances that are out of the venue’s control, we regret to inform you that the upcoming events until Sunday have been cancelled. It was hailed as the proven and secure way to fast-track the reopening of theaters, stadium and other venues. For details, click. Small pocketbooks/purses are permitted. All guests are required to wear a face covering while in The Garden, except when actively eating or drinking, which is only permitted in your assigned seat. Gov.    •  Appropriate social distancing throughout the venue including during ingress and egress, while seated, and in other areas throughout the venue, including concourses, escalators, and restrooms Each attendee will need to present one of three options for entry to Madison Square Garden: proof of a negative antigen COVID-19 test, or negative PCR COVID-19 test or full COVID-19 vaccination, with an appropriate ID matching the name on their documentation. Madison Square Garden is among the venues using it. The quick and easy health survey, which is required by New York State, will only be available in the MSG Venue App beginning 12 hours prior to the event. The fans must adhere to a series of health and safety protocols including presenting a negative PCR COVID-19 test taken within 72 hours of the day … As a reminder, guests who are planning to use a negative antigen COVID-19 test to demonstrate they are eligible to attend an event, must take the test within six hours of their event start time. The scoreboard welcomes fans before an … Easier entry options for Knicks & Rangers games, effective immediately! While some things may look different, we are committed to the goal of providing all of our guests a safe and enjoyable experience. Refunds requested two or more days before the event will be delivered in full in the form of original payment. Location and Hours: While we’re not where we want to be yet – with every seat filled – this is an important first step not only for us, but also our city. If a guest tests positive, they will be able to request a refund for their ticket up to one day following the event. Please note that any costs for testing should be paid directly to the healthcare provider. They can request a refund up to one day after their event and will receive a full credit valid for one calendar year. Your health and safety remain our top priority, and we have worked closely with state and health officials to develop the strongest operating protocols with the goal of providing a safe and enjoyable experience.    •  Cashless transactions for in-venue purchases If the guest again registers a temperature of 100.4 or higher, they will unfortunately not be permitted to enter the venue. The PCR negative must be within 72 hours of the game; The game-day negative antigen test should be no more than 6 hours before tip-off/puck drop; and. IN-PERSON EVENTS ARE HERE — — ORDER YOUR TEST TODAY We’re excited to offer you a safe and reliable at-home COVID-19 test.    •  A contactless temperature check upon arrival at the venue that registers below 100.4 degrees; The Madison Square Garden Company (NYSE: MSG) founder and chairman James Dolan has tested positive for the novel coronavirus (COVID-19).. … We have made a number of modifications as part of our comprehensive health and safety protocols to our restrooms, including limiting capacity and extensive deep cleaning. In order for the Garden's COVID screeners to begin taking the digital Excelsior Pass as proof, they would need to download the scanner software to read the QR code, unless the pass holder has a paper printout. The Stewart Hotel, where Madison Square Garden is offering $250 rapid PCR Covid Tests before the game. For more information please visit: https://www.gohealthuc.com/msggameday RAPID TEST NYC is now one of the Official Test Providers for Madison Square Garden Learn More > ... Get a Rapid COVID Test Today! You can display your test results or proof of vaccination on your smartphone or present a physical copy. Andrew Cuomo is testing a sort of COVID passport at Madison Square Garden and Barclays Center; the secure technology confirms an individual's vaccination or recent negative COVID-19 test. Any guest who registers a temperature of 100.4 or higher will have their temperature retaken with a handheld device. Food and beverage is available for purchase, however, currently the concessions offerings are limited with select stands open. Here are some of the most important things you should know. Guests are being asked to go to an assigned entrance, which is clearly displayed on your digital ticket. Given the 10% capacity, individuals have the opportunity to buy up to four seats. Season Ticket Members can go into their Madison Square Garden Account Manager or contact their service representative to request a refund. The survey is only available in the MSG Venue App beginning 12 hours prior to the event. … To facilitate contactless entry, all tickets are digital and can be accessed and displayed only via the MSG Venue App. For more information on Excelsior Pass, visit: https://epass.ny.gov. Guests who have an inconclusive result or test positive will also receive a phone call. Two of the largest venues, the Barclays Center and Madison Square Garden (MSG) previously took part in the pilot phase to test if Excelsior Pass is a viable solution. Andrew Cuomo announced last week that large stadiums and arenas could reopen on Feb. 23. Proven, Secure Technology Will Confirm an Individual's Vaccination or Recent Negative COVID Test; Will Help Fast-Track Reopening Theaters, Stadiums & Other Businesses as More New Yorkers are Vaccinated. Your California Privacy Rights / Privacy Policy. For antigen COVID-19 testing – taken within six hours of the event start time: New York State has launched the NY Forward Rapid Test Program, which has multiple testing center locations – including several near The Garden – that provide convenient access to COVID-19 antigen testing, with results available within 30 minutes and for no more than $30. Knicks and Rangers fans heading to Madison Square Garden won’t be able to prove their love for their team at a home game until they have proved they’re COVID free, something that’ll be easier to do starting April 1. MSG Sports announced Monday that it is offering three options for fans coming to the Garden to pass its COVID-19 screening process: a negative PCR test; proof of vaccination; or a game-day negative antigen test, which will be available through a new Garden partner and other state-sanctioned outlets. The new state guidelines mandate that ticket holders show proof that they have tested negative on a PCR COVID-19 test taken 72 hours prior to an event, even if they have already been vaccinated. You don’t have to be a New York resident to use Excelsior Pass – anyone who received a COVID-19 vaccine or negative test result in the state of New York is eligible.    •  EPA approved cleaning products readily available for employees and guests. RELAXING LIMITS: Mets, Yankees to see fans in the stands, CASES ON RISE: COVID cases were sliding. Please note, Northwell Health-GoHealth Urgent Care is asking that fans take the PCR COVID-19 test three days before the game they are attending so they receive their results in time. Other NFL stadiums had allowed some fans, but the Bills were the first to require a negative COVID-19 test result for entrance. Every MSG employee working the event is also required to complete a health screening. If you are symptomatic, we ask that you please stay home. Guests can display more than one ticket on the same smartphone. Insurance Policy. Refunds requested between two days before the event, and up to one day after, will be given in the form of a full credit valid for one calendar year from the day of the event. We hope the information below on additional pre-game testing options can make it easier for you to prepare for your visit. In addition, guests will also need to pass a quick and easy health survey, which will be available on the MSG Venue App 12 hours prior to the event. If a guest does not pass their temperature check, they will be able to request a refund up to one day after their event – which will be delivered in the form of a full credit valid for one calendar year from the day of the event. The final vaccine dose cannot be less than 14 days before the Garden game. Dubbed, the “Excelsior Pass”, the system was tested for a second time at Madison Square Garden this week during a New York Rangers game. Ticketholders will be able to attend rescheduled games, but can also request a refund in the form of original payment if they prefer. For more information on Excelsior Pass, visit: https://epass.ny.gov. April 2 (UPI) --Dallas Mavericks head coach Rick Carlisle was unable to coach in Friday night's game against the New York Knicks at Madison Square Garden because of … Welcome back!    •  Proof from a healthcare provider of one of the following: a negative antigen COVID-19 test (taken within six hours of the event start time) or negative PCR COVID-19 test (taken within 72 hours of the day of the event) or full COVID-19 vaccination (at least 14 days after your final vaccine dose) with an appropriate ID matching the name on their documentation. Restrooms are open and available in multiple locations throughout The Garden. The reopening of live venues in New York had its first test when about 7,000 Buffalo Bills fans attended two playoff games. 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