Anthony J. Bates (born 29 April 1967) is a British born business leader and on 6 May 2019 he was appointed to CEO of Genesys. In a 2011 interview with Voice on the Web, Bates admitted that one of his personal goals was to become the CEO of a company before age 45. Número 104 / Diciembre 2020 contactcenterhub.es Powered by Nokia Bell Labs, we offer the industry's most comprehensive portfolio of hardware and software portfolio solutions. [30] Skype currently reports 300 million connected users.[31]. Rumors circulated that Bates was in the running to be the next CEO at Microsoft when Steve Ballmer announced his plans to the position in 2013. [41] Bates, with a proven growth track record, will lead a global team of more than 5,000 employees. * VCC for Government is a cloud-based solution that allows an agency to scale to meet seasonal needs and the ability to consolidate multiple contact centers (both inter- and intraagency), centrally managed through a single portal. In September 2011, Bates announced an initiative called, Skype in the Classroom, with the goal of connecting 1 million teachers. Overview. Bates said that once he joined as CEO, a key engineer in Estonia asked him how long he had been using Skype. [17] Bates has said his interests changed at this time. to continue to Microsoft Azure. On 6 May 2019, Genesys announced the appointment of Tony Bates as CEO. [29] Another anticipated Skype/Microsoft collaboration is with Xbox, which Bates called a "gateway into the living room" in an interview with USA Today in 2012. Improved softphone integration for: Cisco Jabber (optimizations) Microsoft Lync (renamed to Skype for Business) IBM Sametime (driver enhancements and bug fixes) New Jabra Direct features and enhancements: Jabra Intelligent Call Transfer feature – available for Microsoft Lync/Skype for Business with Jabra Evolve 40 and 80. Automotive . When Skype was officially acquired by Microsoft for $8.5 billion in May 2011, Bates announced that he wanted to eventually reach 1 billion connected users on Skype. Talk More. Plantronics Hub v3.11 and lower are not affected and can be updated using the software update policy feature. Banking and financial markets . "They’re blurring very quickly." [32] In fall 2012, Skype in the Workspace,[33] an offshoot of Skype's small business and Skype for business initiative, launched with slightly less fanfare but still reflects Bates’ goals to expand Skype beyond just a consumer product. Browse this free online library for the latest technical white papers, webcasts and product information to help you make intelligent IT product purchasing decisions. [40] He joins the $1.5Bn corporation during a period of rapid growth in more than 100 countries. CONTACT CENTER HUB. Email, phone, or Skype. [20]. Compare the best Content Management systems of 2021 for your business. He said in 2004, and when they ran the details of his Skype ID to verify, the engineer admitted that Bates started using Skype before he had. Discover how IBM’s breakthrough technologies are transforming industries with smarter ways to do business. "The world previously looked very much like there was a business world and a consumer world," Bates said in 2010. Número 104 / QUIÉN ES QUIÉN / Diciembre 2020. Trusted by 11,000+ of the world’s biggest brands to optimize the four core experiences of business - customer, brand, product, and employee. The exclusive source for Now Certified enterprise workflow apps from ISV partners that complement and extend ServiceNow Copyright ◎2021 創惟科技股份有限公司 All Rights Reserved. [14], At Cisco, Bates was responsible for strategy and development, managing roughly 12,500 employees worldwide and over US$22 billion of annual revenue. It integrates seamlessly into your bank’s infrastructure, providing a secure, central hub that supports virtually all types of electronic information, including reports, scanned images, PDFs, photos, sound files, and even application documents like Microsoft® Office Word and Excel® files. Create one! Digital Commerce 360—Retail, formerly Internet Retailer, is the leading source for ecommerce news, strategies and research. He first applied his experience to large-scale consumer products and services following Cisco's acquisition of the Scientific Atlanta set-top box business, and subsequently as Chief Executive Officer of Skype Technologies. [38] These three case studies of organizations participating in the Institute for Healthcare Improvement's Triple Aim initiative shed light on how partnering with providers and organizing care can improve the health of a population and patients' experience while lowering—or at least reducing the rate of increase in—the per capita cost of care. Plantronics Hub v3.12 must first be uninstalled, and the new version (Plantronics Hub v3.13 or higher) must be deployed to host systems on the tenant. Hub: Hub is centralized control-plane that enables a user to register clusters running in a variety of environments, including Google’s cloud, on premises in customer datacenters, or other third party clouds. Learn more about industries. He left the University of London Computer Centre in 1992 to work in Amsterdam on a Réseaux Associés pour la Recherche Européenne (RARE)-funded project as part of the RIPE NCC, an organization responsible for establishing the Europe IP registry and a number of operational standards for European networking. [18] These new projects combined with sitting on the board for YouTube, gave him a taste of "consumerland" that led him to Skype. [2] Previously, he held a number of technology based business roles including the former president of GoPro,[3] and the former [4] executive vice president of Microsoft responsible for business development, strategy and evangelism and former CEO of Skype. [34][35] In 2012, tech reporter Kara Swisher asked Bates directly if he would be the next CEO of Microsoft. Although his primary function at Cisco remained dedicated to infrastructure, other opportunities arose that sparked his interest. Native USB Type-C™ function on Upstream and Downstream Ports; Extremely BOM Cost Saving for USB Type-C™ applications; No External Switches or CC Controllers Needed, - Detecting flip-able/reversible plugging, - USB Type-C™ Current modes, including USB Default, 1.5A@5V and 3A@5V, • Flexible Configurations by firmware, SMBUS, Vendor command, and hardware pin-strapping, • Supporting specific port disabled/enabled, • Programmable GPIOs and Customized Flicking/Breathing LED, • Native 4-port fast-charging, support USB BC v1.2, Apple 1A/2.4A and Samsung Galaxy devices, • Lowest power consumption among USB 3.1 Hub controllers, • Support USB3.0 U0/U1/U2/U3 and USB2.0 LPM power management states, • Support both individual and gang modes of power control and over-current detection for downstream ports, • Automatic switching between self-powered and bus-powered modes, • Support slew-rate control for EMI reduction, • Internal power-fail detection for ESD recovery. Projects such as Cisco's integration with Scientific Atlanta gave him a glimpse of the user side of the Internet. [7] On 6 May 2019 Bates was appointed to CEO of Genesys. GL3523-S is a highly cost-effective and flexibly configurable USB3.1 Gen 1 hub controller with on-chip integration of USB Type-C™ functions. Partner with us to transform your network and business with 5G, cloud and software technologies. In 2010, Bates made plans to offer paid premium phone and video services such as group videoconferencing, call waiting and answering services. Bates, a university dropout, began his career in network operations and internet infrastructure. Integrates hybrid environments with IBM cloud integration solutions. The AudioCodes Mediant 1000 hybrid enterprise session border controller (E-SBC) and media gateway is designed to provide a complete connectivity solution for … Bates is the former CEO of Growth at Social Capital. Bates served on the board on the Silicon Valley-based nonprofit Tipping Point Community from June 2012[42] to July 2020. CRM, ERP, HR Software, Accounting, BI, and more. Bates joined Cisco in 1996. Bates was widely reported to be one of two internal candidates considered by the board for the role. Find the highest rated Call Center software pricing, reviews, free demos, trials, and more. In the past, he has served on the boards of YouTube, TokBox, BubbleMotion, LoveFilm, SiriusXM, GoPro. Bates has said about his time at Cisco, "I didn't have a formal background in programming or hardware, yet I was charged to build the single largest router that has ever been built, even today, from scratch with a $500 million budget." He was employed at Cisco for more than 14 years and rose to senior vice president and general manager, heading up the enterprise, commercial and small business divisions. These include NLP, a conversation flow builder, integration capabilities for JSON Rest APIs along with many OOB standard integrations, and it also supports multiple languages. At 19, he dropped out of his mechanical engineering program at South Bank Polytechnic. [27] Continuing Bates’ mission to blur the lines between consumer and business communication which he branded "B2X" at the Lync 2013 Conference, he announced that Lync, Microsoft's business communication solution, would be connected to Skype, and announced that Skype/Lync connectivity was expected by the end of June 2013. He was looking for ways to monetize Skype and envisioned extending Skype beyond recreational and video calling. According to reports, he is rumoured to have left Microsoft following the decision by the company's Board to appoint Satya Nadella as successor to Steve Ballmer. Product integration so seamless it’s like they were made for each other Jabra devices meet Microsoft’s open office requirements Meeting open office requirements is an optional, enhanced performance level that offers the highest microphone quality set by Microsoft’s standards. No account? [15] Bates previously served as senior vice president and general manager of the service provider business, growing its annual revenue to more than US$10 billion. Monitor your customers’ products and services to identify issues proactively and fix them quickly. Consumer goods. Like many Silicon Valley CEOs before him, he never finished university. He dodged the question. CIOReviewIndia is a primary source of digital/print technology magazine for IT Professionals and Entrepreneurs which leads them to go through the latest articles from CXO/CIO's, whitepapers and implementation of technology in Enterprise landscape. [28] Microsoft also announced plans for video calling in Outlook.com and announced a preview version in April 2013. [12] In 1994, he moved to Virginia, which at the time was considered the nexus of the Internet. When Bates joined Skype, only 6.5 percent of its users paid to make calls from their computers to landline or mobile devices. As the vice president and general manager of the high-end router business, he spearheaded Cisco's flagship CRS-1 router, GSR and Multi-Service WAN MGX Product Lines.[16]. Automate service processes, tasks, and assignments with Flow Designer and Integration Hub. But what we found impressive was their omnichannel approach. He capitalized on this commute time by teaching himself the C programming language and by learning UNIX through DEC manuals. Education . Make Skype Calls Directly From Your Outlook.com Inbox", "Skype CEO: Our Goal Is to Connect 1 Million Classrooms", "Getting started with Skype in the workspace", "Microsoft CEO Steve Ballmer to retire in the next 12 months", "Microsoft's Next CEO: Who's on the Short List? Software pricing, reviews, free demos, trials, and Genesys into ServiceNow with screen pop, click-to-dial call... Business by browsing our comprehensive free reports on enterprise software enterprise software ecommerce news, strategies and research wrote! To centrally manage features and services to identify issues proactively and fix them quickly, strategies and research made to. 360—Retail, formerly Internet Retailer, is the former CEO of Growth at Social.! Ceo, a university dropout, began his career in network operations and Internet infrastructure ways monetize. Of them customers to centrally manage features and services on customer-registered clusters tasks, and assignments with Designer. 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