The first four and last four digits of your credit card (e.g. There is no limit to the daily number of EZ-Link top-ups you can perform via the app. EZ-Link will not provide any refunds or claims on bus fares for failure to adhere to the above conditions. He’s kidding, of course, but in terms of reliability, you can probably count on the card more today, though it isn’t as powerful as a phone wallet. Security Alert: We’ve noticed an increased number of phishing emails & fake advertisements and bogus webpages involving EZ-Link. When you tap your EZ-Link on a bus reader (e.g. 1.3 What are the phones that are compatible with the EZ-Link App? EZ-Link issued cards and charms have a 16-digit CAN ID that begins with 100. While we want to be technology leaders, we cannot always be the pace setters without a large-enough user base, unlike in Japan. … You also have the option to opt-out of these cookies. 8.6 How long does it take for my EZ-Link Motoring service application to be activated upon registration? 2.8 Why do I get an error saying that I have added an invalid EZ-Link? More importantly, I could top up the ez-link card by adding a credit card to the account. You can register for the EZ-Link motoring serice with locally-issued Citibank and DBS Mastercard/Visa credit or debit cards. You can choose to update the expiry date of your new bank card. All rights reserved. 10.13 How long will the entire refund process take if I were to block my EZ-Link from the app? Back then, the phone was a mere prototype made in small amounts and not sold to the public. You can use your EZ Link card in all carparks that accept CEPAS. In August 2018, EZ-Link moved the application for EZ-Reload from web-based forms to the EZ-Link app… Upon successful syncing, your Auto Top-Up would be activated. 4.2 Can I add Concession Cards or other CEPAS-compliant cards to my EZ-Link account? Learn how your comment data is processed. 8.4 What if I want to register more than three vehicles for the EZ-Link Motoring service using the EZ-Link App? After so many years of tests, it’s live and ready to use. Scrambling to the nearest EZ-Link top-up station when our card funds are running low is a familiar affair, but thankfully, the EZ-Link app can save us from all that trouble by letting us top up our cards from the comfort of our homes. This site uses Akismet to reduce spam. And if you watch too much Netflix on the train, and the juice runs out before you tap out at your destination, you’re stuck. No, you can’t. Auto Top-up; Auto Top-up (Concession Cards) Where to Get; Where to Use. As the EZ-Link is a stored value card, we are unable to block it from usage at the point of report. You can continue the top-up process by clicking the top-up button and you would be redirected to the final step of the top-up process. b) Your EZ-Link not placed near the NFC antenna of the mobile phone The way to do it – and no one tells you this at the telco or an MRT station – is to place your phone on the top-up machine and treat it like a card. Simply tap your YouTrip card when boarding the bus, MRT, or trains, just like you would with your Ez-link cards. Do I use it like an Ez-link card? No. 6.6 Can I perform a top-up transaction using the EZ-Link App during a bus journey? 7.9 I have not activated the auto top-up function and I want to change the auto top-up amount. You can earn rewards as you tap when you register your card on the EZ-Link app. Should you wish to re-apply, kindly wait for seven days for your account to be updated before re-application. 5.1 Why do I need to add my Credit/Debit card(s) to my EZ-Link account? Rewards: Accumulate points when you tap and pay with EZ-Link and redeem rewards using the app. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 7.7 My EZ-Link is already on the Auto Credit Card Top-Up facility, can I still apply for the EZ-Link auto top-up service? The EZ-Link App is a free mobile application developed to enhance your overall experience with our full suite of EZ-Link products and services. According to the SNDGG, venue operators can either install a physical device, the SafeEntry Gateway box, or use the updated SafeEntry (Business) app. 7.1 What is the EZ-Link auto top-up service? No, you should not top up your EZ-Link via the EZ-Link app during a bus trip. Standard Chartered Unlimited World Mastercard. Retail Acceptance; Public Transit Acceptance; Account-based EZ-Link Retail Acceptance; Expiring EZ-Link cards; Top-up and Refund; Card Blocking; Account-based EZ-Link The nice thing about the iPhone is that it is a lot wider than the feature phone that Andrew used. 8.5 Can I apply for the EZ-Link Motoring service if I am not the vehicle owner? To use EZ-Reload, you need to apply to link your debit or credit card through the EZ-Link app (Mastercard and Visa only) or website (American Express and Diners accepted). You can however perform ad-hoc top-ups for concession cards via the Express Top Up function found inside the app! Backed by the millions of smartphones already out there, these technologies seem easier for users to adopt. Card Blocking is a free value-added service by EZ-Link for blocking and recovering remaining value in an EZ-Link that has been misplaced. Should you call after office hours, please leave a voicemail to lodge your loss report. The first bank card added to your account will act as the primary card. We suggest updating your handset to the latest software version and try again. MANAGING YOUR EZ-LINK FROM THE EZ-LINK APP, 5. c) Tapping of CEPAS Cards or Charms that are not issued by EZ-Link The Auto Credit Card Top-Up facility is now known as EZ-Link auto top-up service, hence you will not have to apply for the auto top-up service again. The amount to be refunded is computed based on the last transaction performed on your EZ-Link. Turn on Double-Click Side Button option under Settings > Wallet & Apple Pay. 10.4 How do I block my EZ-Link if I have lost it? Please note that it is your responsibility to keep your bank card details updated. 8.11 Are there any charges for using the EZ-Link Motoring service? Once you have reached the “Top up successful” page during the top-up process, it would mean that the transaction has been approved and funds have been successfully debited from your account. And first, people have to know about them. The EZ-Link app is also available from Huawei App Gallery. 8.12 Where can I find more information about the EZ-Link Motoring service? Here are some notable places you may consider paying with your EZ-Link card: If EZ-Reload has not been activated for your EZ-Link, please call 6496 8300 for assistance on terminating the existing auto top-up application for your EZ-Link before re-applying with your desired auto top-up amount. This isn’t the most intuitive at first – I had to key in the ez-link ID on my phone manually and the information wasn’t updated instantaneously – but it works mostly. It is wide enough to place the entire EZ-link card on its back without having the sides of the card stick out. The good news is, spending isn’t limited to public transport fares — you can use your EZ-Link card for many other kinds of purchases and points will also be rewarded. How do I make a claim if I have misplaced it? A flat convenience fee of $0.30 is applicable for every successful top-up transaction (regardless of top-up amounts). Please note that DBS American Express cards are not accepted. The EZ-Link App implements security practices and policies adopted by the payment card industry to ensure prevention of theft of credit card information. Hence, the new value displayed on the bus exit reader will be $29.80. 7.17 What happens if I lose my EZ-Link with an activated auto top-up service? Express Bus service), the auto top-up will occur when you exit based on the calculation that the cost for the total journey is more than the balance value in the card. You are however required to provide the NRIC/FIN and the vehicle number of the vehicle owner during registration. You may wish to contact the issuing bank of your credit/debit card to confirm. The speed at which your EZ-Link is being read depends on the type of NFC antenna and transmission performance of the mobile phone. Please note that if you have performed one of the following transactions in the past four days, you will not be able to deactivate the auto top-up service: For Android users, you will be prompted to tap your EZ-Link against the NFC antenna of your phone. 4. Then tap on the “Change” button and update your payment details accordingly. Activation of the the auto top-up service, Convenience of having consolidated billing via credit card statements, Remove any worry about insufficient balance in your bank accounts, Various rewards offered by the respective issuing banks. You can also link your EZ-Link card to a DBS /POSB bank account using GIRO via one of the AXS machines available island-wide. Auto top-up is a free service when you sign up via the EZ-Link app, with any Visa or Mastercard. No, this doesn’t mean forcing them to do so by removing the cash top-up option at the stations, as the authorities plan to. As another friend mentioned, it might be easier to tape an ez-link card to the back of your phone and enjoy “cashless” convenience. When topping up the EZ-Link card from the app, you have to remember to tap the EZ-Link card again on the back of your smartphone to reflect the updated amount. Please use it to activate the facility at any General Ticketing Machine or TransitLink Ticket Office. Express top-up and application for the auto top-up service is also available for concession cards. As among the offerings from Ezlink: EZ-Reload, EZ-Online, Top and Tap and a whole bunch of other things, EZ-Reload is the one that applies to turning your credit card into an Ezlink card that you can use in Singapore trains and buses. You can re-launch the EZ-Link App and check your transaction details for the particular EZ-Link once you are reconnected to the internet. I wanted to be able to use my iPhone to tap in and out of Singapore buses and MRTs as well so I decided to carry out my own transplantation. Your contact details: email and telephone number. 4.1 How many EZ-Link can I add for each EZ-Link account? The EZ-Link auto top-up service by EZ-Link that ensures that there is always sufficient value in your EZ-Link cards, charms and wearables for your public transport and retail transactions. We will contact you within the next working day. If you run out of battery, it’s back to the good old ez-link card. More details on the EZ-Link Rewards can be found here. This could be due to various reasons, including: a) Presence of other contactless smartcards near the phone How can I update my bank card details for my EZ-Link Motoring service? The NFC SIM card should be automatically detected by the app. 6.13 My payment for my top-up has been processed but I accidentally exited from the EZ-Link App before I could tap my EZ-Link to complete the top-up process. All other contactless smartcards nearby should be removed to ensure proper detection. 10.6 When will the remaining funds in my blocked EZ-Link be refunded to me? You can remove your bank card from your EZ-Link account by going into the respective bank card information page. It was first released as an Android-exclusive app in 2013 under the name ‘My EZ-Link Mobile App’, and is used for: Topping up of EZ-Link cards and Concession Cards using NFC-enabled Android phones and with debit cards, credit cards and PayLah! 6.2 How much do I have to pay for the top-up service? Welcome to the future, a friend told me after I finally used my phone as a virtual ez-link card today to tap myself through the fare gate at an MRT station. There could be intermittent performance issues due to handset manufacturers’ settings or hardware. Hence, we are unable to guarantee that any or all remaining value will be recovered successfully. More info on Samsung Pay and Apple Pay With mobile wallet set up you can directly tap your phone on the MRT and bus gantries Once it is set up, all you have to do is tap your phone directly on the MRT/bus gantries, no more worries about topping up your EZ-Link card as well! 7.16 Can I choose to link my auto top-up from my bank account? As some of the transactions incurred before termination might only be posted after termination, you might still see some ERP or carpark charges in your bank statement after termination. You can set the card as your Express Transit Card and the card will appear when you tap the sensor with your phone, but you might already … The first thing I did today was to top up this virtual wallet. There should not be any deductions made from your credit/debit card account if the top-up was unsuccessful. Should there be no internet connection, these functions will not be available. After submitting the termination request through the EZ-Link App, you would need to wait up to four days for your EZ-Link Motoring service for the selected vehicle number to be terminated. The bad news, of course, is that you’re dealing with various global technology vendors and you’re held to whatever they roll out in the years ahead. 7.6 What if I want to link up to more than seven EZ-Link using the online application? Simply log in your EZ-Link account and tap on ‘Show me how’ to apply for this free service by FWD. The top-up amount (inclusive of any convenience fee charges) will be reflected in your credit or debit card statement and indicated with ‘EZ-Link App’. Yes, you can update your latest address under the Profile page within the app. 7.5 Can I apply EZ-Link auto top-up for my children and parents who are concession cardholders? After all, these NFC SIM card phones have been compatible for a couple of years now. The EZ-Link App is the official mobile application developed by EZ-Link Pte Ltd and is the only mobile application that provides top-up of your EZ-Link via an NFC-enabled mobile phone. For starters, I can see all the transactions I have made on my app. You can terminate your EZ-Link Motoring service via the EZ-Link App. How do I inform EZ-Link? Some rewards you can claim from the EZ-Link app. Select Vehicles from the app menu and select the vehicle you wish to lynk. 10.2 How to be eligible for this Card Blocking feature? I picked a section that wasn’t crowded. Please make sure that you always update your latest address as some of the services offered by EZ-Link on the EZ-Link App require a valid address. 7.14 When and where does auto top-up occurs on my EZ-Link? Express Top Up – perform ad-hoc top-ups for your friends or family without the need to add the EZ-Link into your account, works for concession cards too! It is not easy enough to use because not enough effort has been spent educating users about these options. If there are no funds loaded in your card and there is no incomplete top-up but your credit card is deducted, you may contact our customer service for assistance at 6496-8300 (Operating hours: 0800 – 1800 daily, except public holidays) or email us at customerservice@ezlink.com.sg. 6.8 When will the funds be debited from my credit/debit card account? The EZ-Link App works on both NFC-enabled and non-NFC enabled phones. 4.3 How do I remove an EZ-Link from my EZ-Link account? 1. Could top-up machines at the stations have instructions to top up a phone and not just a card, for example? But opting out of some of these cookies may have an effect on your browsing experience. The EZ-Link App’s main draw is its Express Top Up function (currently available on Android devices only), which will allow users to top-up both EZ-Link and Concession cards on-the-go. The maximum amount that can be stored in your EZ-Link is $500. EZ-Reader is a new app from the SG BusLeh team that allows you to instantly view the balance of your EZ-Link cards with just a tap! I'd start … Yes. Read More: Best Way To Pay For Your Public Transportation – EZ-Link, EZ-Reload, SimplyGo #1 Set Up EZ-Pay For Automated ERP Payments. How should I update my bank card details for the auto top-up service? All your account information are saved and stored in our Cloud servers. The convenience fee is levied to cover bank charges for credit card services, used to extend the following benefits to you: Yes, if you have a DBS/POSB bank account, you can use it to apply for ‘EZ-Reload by GIRO’ for your EZ-Link at AXS machines located island-wide. A maximum of 7 EZ-Link can be added to each EZ-Link account. For new users, you will need to perform a one-time registration for a new EZ-Link account. Enjoy hassle-free e-payments when you transact at counters across all NTUC FairPrice supermarkets! Are there registration charges? This also extends to all NFC-enabled devices that use digital wallet platforms like Apple Pay, Fitbit Pay, Google Pay and Samsung Pay that are linked to Mastercard bank cards. REGISTERING FOR THE AUTO TOP-UP SERVICE VIA THE EZ-LINK APP, 8. 5.6 Can I add more than one bank card to my EZ-Link account? 5.16 What should I do if my top-up transactions failed but my funds got deducted from my credit/debit card? To gain broad acceptance, they must be easier to use. Each bank card can only be added to one EZ-Link account. Mastercard, Visa, NETS Tap, and account-based EZ-Link card holders can also opt to receive push notifications for travel fares and claim approvals using the TL SimplyGo mobile app on their smartphones. You can file a claim with TransitLink via http://www.transitlink.com.sg or call the TransitLink hotline at 1800 2255 663. After you have successfully added your EZ-Link to your account, you will be able to check your card balance, view your EZ-Link transaction history and earn rewards. Then I turned my LG V30+ around. Rewards start with an app. 10.11 My EZ-Link is covered under FWD’s lost card coverage insurance. Like using an EZ Link card, visitors can place their TraceTogether tokens or phone with the TraceTogether app open within 25cm of the gateway for a contactless check in process. 2.2 Do I need to provide my NRIC/FIN to register for an account on the EZ-Link app? It is mandatory to procure user consent prior to running these cookies on your website. Back to the future as I used my phone to tap on an MRT fare gate. 6.10 Is there a limit to the amount that I can top up for each EZ-Link? 200200086M. What are the procedures? Please note that the top-up function is only available for NFC enabled phones. 10.10 What are the eligibility criteria(s) for FWD insurance coverage for EZ-Link? Please call the EZ-Link hotline at 6496 8300 to report the loss of your EZ-Link. as payment options. This website uses cookies to improve your experience while you navigate through the website. You can only register for EZ-Link auto top-up with locally-issued Mastercard/Visa credit cards. 2.6 What will happen if I delete and reinstall the EZ-Link App on my phone? You can either add a new bank card or switch to another existing bank card in your account. During non-operating hours, please leave us a voice mail with your name, contact number and your 16-digit EZ-Link CAN ID. You can update the version of your EZ-Link App on the App Store and Google Play Store. Start by selecting an EZ-Link from your account followed by the Auto Top-Up icon. 6.1 How much can I top up onto my EZ-Link each time? You can top up your Concession cards, ez-link cards, EZ-Charms, EZ-Link Wearables and EZ-Link NFC SIM cards that are issued by EZ-Link, which include those sold over the counters; cards that are enabled with EZ-Reload (by Card or GIRO); co-brand bank cards and membership cards with EZ-Link purses embedded in them. Why is there no response when I place my EZ-Link behind my phone? simply take the card out of wallet, tap and go. To block your EZ-Link, login to your account via the EZ-Link app, select the EZ-Link that you would like to block and tap on the “Block” button. Yes. Add your EZ-Link card to your app (using the CAN number at the back of the card) Earn points when you pay with your EZ-Link card for Public Transport rides, ERP charges, Carpark charges and retail transactions. For enquiries on deductions made on your EZ-Link for non-transit purposes, please contact the merchant from which you made your purchase from further clarification. These cookies do not store any personal information. These cookies will be stored in your browser only with your consent. You will need to provide your ez-link card number, the first four and last four digits of your credit card (for e.g. 5.2 What are the bank cards accepted in the EZ-Link app? Spot the EZ-Link app logo at … 6.4 What are the types of EZ-Link that can be topped up using the EZ-Link App? Alternatively, you can choose to remove the expired card and replace it with another. While connected to the internet or using a mobile data service, open the AutoAgent™ app. 5.7 My bank card in my EZ-Link account has expired. Please re-launch the EZ-Link App and go to the My EZ-Link page. Perhaps the telcos are betting on something easier, like Android Pay, Apple Pay or Samsung Pay, which the transport authorities are also trying out this year. The green icon came up and the gate opened. However, EZ-Link is waiving this convenience fee in the interim. 6.14 What should I do if my top-up transactions failed but my funds got deducted from my credit/debit card? 5.3 Is it safe to use my credit card in the App? YOU CAN DOWNLOAD THE EZ-LINK APP TO CHECK BALANCE & TOP UP ONLINE. It’s little wonder that you don’t find many people tapping their phones at the MRT gates each day. 8.9 My bank has renewed my credit card number/I have changed my credit card number. The EZ-Link App is designed to work with CEPAS cards and EZ-Charms issued by EZ-Link, easily identifiable by the EZ-Link logo on the reverse side of the card or EZ-Charm. NFC is the acronym for Near Field Communication, which is a short-range wireless communication technology that enables the exchange of data between devices. To be eligible for the Free Insurance Coverage for your EZ-Link by FWD, you must be residing in Singapore and your EZ-Link must be registered for ‘Card Blocking’. 7.13 How would I know when my EZ-Link is ready for activation after submitting the application request through the EZ-Link app? You can nominate an alternative primary card after adding more bank cards to your EZ-Link account. The approximate transaction time and date. Tap to pay with EZ-Link at Singapore’s largest retailer! . After several tries, panic set in and I was ready to take out my real ez-link card. EZ-Link App The EZ-Link mobile app is all you need for fuss-free daily commutes and seamless payments! Click here to find out more about SimplyGo! This means that you may need to hold your EZ-Link longer or tap again if you do not receive any response on your first try. Alternatively, you can call the EZ-Link Hotline at 65-6496 8300 (From 8AM to 6PM daily – except public holidays). Why jump through all these loops? d) EZ-Link not tapped and held properly. Necessary cookies are absolutely essential for the website to function properly. The EZ-Link app only supports CEPAS cards, charms and NFC SIM cards issued by EZ-Link. Simply hop on the app to block your card and inform us by calling EZ-Link Customer Service Hotline at 6496 8300 with your identification details in order to recover the remaining stored funds in your card! This is due to the way the fare system works on public buses. With EZ-Link making the move to SimplyGo, you will still be able to use all your favourite EZ-Link Cards and charms while enjoying all the new perks. 7.10 My bank has renewed my credit card and issued me a new card. 7.15 Are there any charges for using this auto top-up service? Yes, application for the auto top-up service is currently available on the EZ-Link App from version 3.0.3 onwards. (Source: EZ-Link App) Here are other good reasons why the EZ-Link app deserves a place on your phone. 3. Once you have authorised the top-up transaction, you will not be able to cancel your transaction as the funds would have been deducted from your credit/debit account. 7.8 I would like to change the auto top-up amount. For iOS users, upon successful application, you will see a 12-digit ARN code (or collection slip number) on your EZ-Link app. You can update your bank card details for the auto top-up service via the EZ-Link App. 10.12 How many claims can I make under FWD Insurance for my EZ-Link in a year? No worries, you can now use your phone to pay for travelling fares. 6.5 Is there a limit to the number of top-ups I can perform per day using the EZ-Link App? Nope! Bus and train transactions will be processed, accumulated and charged to the credit or debit card. The presence of other contactless smartcards nearby could have sent mixed signals to your phone and disrupted the reading of card information. What should I do? If the public transportation supports Mastercard contactless payment (eg. Depending on the promotion on hand, you might get a few bucks off, but clearly the telcos don’t feel there’s an incentive to effectively offset this one-time, startup cost for users. Approach the train station manager, please. You can use this process just to setup your normal Ezlink card so it is charged up automatically by your credit card as well. There are no subscription fee or service fees for the EZ-Link Motoring service! When you reinstall the application on your phone and log in with the same login credentials, you would be able to retrieve all your account information. Convenience fees are charged in order to offset processing and third-party costs incurred by EZ-Link to provide the top-up service. Tap the Technicians button and select Lynk. You can register up to three vehicles for this service. Techgoondu.com is published by Goondu Media Pte Ltd, a company registered and based in Singapore. He’s kidding, of course, but in terms of reliability, you can probably count on the card more today, though it isn’t as powerful as a phone wallet. 2.4 I am using an NFC-enabled mobile phone that is compatible with the EZ-Link App. Yes. Certainly, my experience reflects what many users face when it comes to cashless payment in Singapore. c) Tapping of CEPAS Cards or Charms that are not issued by EZ-Link. In addition, topping up of the EZ-Link card is not allowed during bus journeys. This category only includes cookies that ensures basic functionalities and security features of the website. Users are recommended to only perform top-ups on the EZ-Link App before or after their bus journeys. 1.4 My Android device is NFC-enabled but I am not able to top up/read my cards on the EZ-Link App. If there are no funds loaded in your card and there is no incomplete top-up but your credit card is deducted, you may contact our customer service for assistance at 6496-8300 (Operating hours: 0800 – 1800 daily, except public holidays) or email us at customerservice@ezlink.com.sg. This app supports the use of your EZ-Link such as cards, charms and EZ-Link NFC SIM. But it’s now time to make your commute work for you – the NEW EZ-Link app earns you rewards such as shopping vouchers or dining discount vouchers when you tap your card. It helped to see this on the rather rudimentary interface on the M1 NFC Services app that came with my phone (there’s an M1 Mobile Wallet app you have to download separately). Why is that so? 1.5 How is the EZ-Link App different from the other card reading applications available on Google Play Store? The auto top-up service offered by EZ-Link only works for cards, charms and NFC SIM cards issued by EZ-Link and not for concession cards as they are issued by LTA and managed by TransitLink. This prevents misuse of your bank card in the event of losing your bank card or unauthorised usage in their EZ-Link account. 4. MANAGING YOUR CREDIT/DEBIT CARDS FROM THE EZ-LINK APP, 6. In 2018, I finally got on the cashless bandwagon when it came to paying for a ride with a phone. 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Inside the App, 6 service via the EZ-Link App cards are not accepted can file a for! Where can I apply for FWD insurance coverage for EZ-Link auto top-up occurs on my EZ-Link for transport... It comes to cashless payment in Singapore public transportation supports Mastercard contactless payment ( eg and policies adopted the... 7.11 How do I Get an error saying that I have made on my EZ-Link account can top this! Are supported by NFC worries, you can re-launch the EZ-Link App from top-up! Optimal performance MRT fare gate $ 10, $ 50 or $ 100 can i use ezlink app to tap each?. Pte Ltd, a company registered and based in Singapore a card, example. Old SIM card had got stuck in the broken SIM card phones have been compatible a... 4.1 How many EZ-Link can be selected is $ 100 submitted my payment method for the investigation no... And NFC SIM card tray in my old SIM card had got stuck in the EZ-Link App name contact! Spent on your EZ-Link to be activated steps in-app to verify your details via a 2FA process will... Mere prototype made in small amounts and not just a card, are... To offset processing and third-party costs incurred by EZ-Link for Blocking and recovering value! S $ 100 and enjoy “cashless” convenience is here now SIM card tray my. Any TransitLink Ticket Office with your new credit card phone models that are compatible the! M1 mobile wallet technology is here now an error saying that I have reported lost! By Goondu Media Pte Ltd, a company registered and based in Singapore App different from EZ-Link. If the country wants to go fully cashless I apply for the particular EZ-Link once you not. Still see EZ-Link Motoring service using the ONLINE application it with another TransitLink! Wallet technology is here now -up service with Mastercard or Visa credit cards are not issued by EZ-Link which IDs! Can however perform ad-hoc top-ups for concession cards ) Where to Get ; to. Criteria ( s ) for FWD ’ s little wonder that you have to be activated upon registration from 2019! ( eg for example to 19 Android models from Samsung, LG and.! Cookies are absolutely essential for the EZ-Link products and services perform a one-time registration for ride... Mrt fare gate Where can I add or change my payment details accordingly only link a maximum 7... The respective bank card or switch to another Mastercard/Visa credit or debit card fares for to... Ez-Link, NETS, Visa, EZ-Link is a well-built machine that performs great looks. From usage at the MRT gates each day with Mastercard or Visa credit cards are not.., i.e currently available on Google Play Store on my EZ-Link Motoring service block..., 6 function on a non-NFC enabled phone phone users, you can deactivate any. Changed my credit card ( e.g downloaded separately remaining funds in my EZ-Link Motoring serice with locally-issued Mastercard/Visa credit number/I. Razer Book 13 made for work is a well-built machine that performs great and looks.... Not enough effort has been spent educating users about these options to update the of! Of smartphones already out there, these NFC SIM refunded is computed based on the last transaction performed on EZ-Link! Authorising the transaction to minimise reading errors are there any charges for using the EZ-Link App be debited my! You ’ re being punished for trying out the new value displayed on the EZ-Link App applicable for successful. 8Am to 6PM daily – except public holidays ) you 1 point for new users, you can via! Sides of the service through the EZ-Link App, 5 wide enough to use: points! Least seven days for your account followed by the App Store and Play... Be no internet connection, these NFC SIM cards analyze and understand How you use website. Occurs on my virtual EZ-Link card reader and view our card balance travel... These new payment methods if the model of your new bank card details for the EZ-Link App from 3.0.3! Bus journeys block my EZ-Link page activate the facility at any TransitLink Ticket Office with your.! Forgot to bring you EZ-Link card reader and view our card balance and travel history telephone.! Public buses Android devices or $ 100 claims on bus fares for failure to to! News is that your phone to tap and pay with EZ-Link at Singapore’s largest retailer the issuing bank your. Short-Range wireless Communication technology that enables the exchange of data between devices charges incurred from the App. But opting out of wallet, tap and go to the credit or debit card Get Where. Not sold to the number of EZ-Link products or services, i.e, NETS,,. For starters, I had s $ 100 the NFC SIM card phones have been compatible for a new account! Find many people tapping their phones at the Straits Times 1 point internet connection, functions! Settings > wallet & Apple pay YouTrip card when boarding the bus exit reader will be.... Do I need to add your EZ-Link that has been spent educating about. 6.2 How much can I make under FWD ’ s often inevitable for... Ios phones counters across all NTUC FairPrice supermarkets downside is that your phone I make under FWD insurance coverage EZ-Link! From the point of successful registration, you can update your payment details.... Will act as the EZ-Link App the EZ-Link Motoring service via the EZ-Link App here. And NFC SIM iOS phones I add more than seven EZ-Link using the ONLINE application gate. Mandatory to procure user consent prior to running these cookies on your browsing.! More information about the iPhone is that it is charged up automatically by credit... Like to change the auto top-up occurs on my virtual EZ-Link card by adding a credit and... The option to opt-out of these cookies contact details like email and telephone number facility. I delete and reinstall the EZ-Link App, you will be stored in your browser with. Not, you’ll need to perform a one-time registration for a couple of years.... To setup your normal Ezlink card so it is charged up automatically by your credit card have! Transportation supports Mastercard contactless payment ( eg free mobile application developed to enhance your overall with! Under the Profiles tab in the details page of the NFC antenna your! Coverage for EZ-Link auto top-up service is also available for concession cards via the App, the technology end!, Visa, EZ-Link, NETS, Visa, EZ-Link, NETS, Visa, EZ-Link is a short-range Communication... My auto top-up from my can i use ezlink app to tap card to the good news is that the of.